Zoho CRM Implemented to Global Provider of Power Electronics Systems and Solutions

Dhruvsoft has developed and deployed a Zoho CRM. The Client is a global provider of power electronics systems and solutions for harsh industrial and demanding commercial and ICT secure power requirements. Headquartered at Italy – they have over eighty years of experience in developing, manufacturing and supplying uninterruptible power systems and solutions.

Challenges:

Our Client Maintain Groups has operations in multiple countries across continents. They wanted to consolidate the sales and commercial operations within one system. The existing systems were resulting in poor visibility of the projects, bids, and pipeline.

Solution:

After evaluating multiple CRM systems Dhruvsoft team proposed and implemented Zoho CRM for Client. CRM was customized to meet specific requirements of tracking the Global Power Projects, Initial Bids, Award of Project and Tracking of Project.

Results:

Now Our Client Groups has improved the Deal visibility across the various Geographies. The time taken to submit the proposals has reduced by over 37% and over a period of 1 year, the Project identification to Bid ratio has increased by 22%. The overall effectiveness of the Sales team has improved considerably.