Customer Relationship Management (CRM) systems are essential tools for businesses of all sizes. However, for small and medium-sized businesses (SMBs), choosing the right CRM is critical for driving sales success. A CRM not only organizes and manages customer interactions, but it also enhances sales processes, increases efficiency, and boosts customer satisfaction. Among the many CRM […]
How Zia Artificial Intelligence in Zoho Works
Artificial Intelligence (AI) is revolutionizing business operations, making processes smarter and more efficient. One standout innovation in this domain is Zia AI from Zoho, an intelligent assistant within Zoho CRM. Designed to enhance customer relationship management, Zia leverages machine learning and data analysis to offer valuable insights, automate routine tasks, and boost productivity. In this […]
How to use Cadences in Zoho CRM
Want to know how to use Cadences in Zoho CRM? This post will help you with use cases of cadence and gives step by step guide on how to use Zoho CRM Cadence feature. The arrival of Cadences represents a major development, transforming the way businesses communicate with their customers in an evolving and complicated […]