In today’s competitive business environment, understanding your customers is no longer optional—it’s essential. But understanding customers goes beyond knowing their just names, phone numbers, or email addresses. It means gaining a 360-degree view of every interaction, transaction, and touchpoint they have with your business. Achieving this level of insight can be transformative, and integrating Zoho […]
Archives for November 2024
Maximizing the Value of Zoho CRM Implementations – Insights for CIOs and CTOs
Implementing a new Customer Relationship Management (CRM) system like Zoho can be a game-changer for organizations, but the journey doesn’t end once the system is live. The true value of Zoho is realized through effective post-implementation strategies. This article provides insights specifically for Chief Information Officers (CIOs) and Chief Technology Officers (CTOs) on how to […]